Privacy Policy
Last updated: September 09, 2025
This Privacy Policy applies to the processing of personal information by Mo Technologies Inc. (“Mo,” “we,” “us,” or “our”) including on any of our websites, mobile applications, or any of our online or offline offerings which link to, or are otherwise subject to, this Privacy Policy (collectively, the “Services”). In this policy, 'personal information' includes 'personal data' as defined under applicable data protection laws.
The Services include, among others, our noncustodial, unhosted digital asset wallet (the “Mo Application”).
Disclosure Regarding Mo Application Customer Data. This Privacy Policy does not apply to the personal information that we process on behalf of customers of the Mo Application pursuant to a written agreement we have entered into with customers (“Customer Data”). Mo Application customers’ respective privacy policies govern their collection and use of such Customer Data. This means if you are using Mo through an employer, business, or other organization, their privacy policy governs that relationship, and any requests should be directed to them. Our processing of Customer Data is governed by the contracts that we have in place with Mo Application customers, not this Privacy Policy. Any questions or requests relating to Customer Data should be directed to our Mo Application customer.
1. Updates to This Privacy Policy
We may update this Privacy Policy from time to time in our sole discretion. If we do, we'll let you know by posting the updated Privacy Policy on our website, and/or we may also send other communications.
2. Personal Information We Collect
2.1 Personal Information You Provide to Us Directly
- Account Information. We and our service providers may collect personal information in connection with the creation or administration of your Mo Wallet, Mo Card and/or the Mo Application. This may include email address, mailing address, phone number, and other information.
- Transaction and Blockchain Information. We may collect details associated with your transactions, such as token balances, log data, transaction id/hash, and wallet addresses.
- Identity Verification Information. We may collect your name, SSN, mailing address, email, date of birth, driver's license number, and identification documents to comply with applicable laws.
- Your Communications with Us. Includes email, Intercom, or our Mo Wallet support Telegram group.
- Surveys. If you participate in surveys, we may collect personal information you provide.
- Interactive Features. Any personal information you share in public forums or messaging features will be considered “public.”
- Sweepstakes or Contests. We may collect personal information for contests and may be required to publicly share winners' details.
- Events & Partnerships. Includes data from conferences, trade shows, or business development engagements.
- Job Applications. Any personal information provided in connection with your application, such as CV and contact information.
2.2 Personal Information Collected Automatically
- Device Information. Includes IP address, cookies, identifiers, browser/device info, ISP, and location data.
- Usage Information. Includes pages visited, search activity, interactions, duration, and frequency.
- Cookie Notice & Other Technologies. We may use cookies, pixel tags, and other technologies to collect data.
2.3 Personal Information Collected from Third Parties
We may collect personal information about you from third parties, including Third-Party Services you connect with, subject to your privacy settings with those services.
3. How We Use Personal Information
We use personal information for a variety of business purposes, including to provide the Services, for administrative purposes, marketing, security, and with your consent. These include managing accounts, communicating with you, fraud prevention, analytics, job applications, event registrations, and enforcing agreements.
4. How We Disclose Personal Information
We may disclose your information to service providers, business partners, affiliates, the blockchain (public transaction details), third-party services you connect with, and Mo Application enterprise customers. We may also disclose data for compliance, safety, or in corporate transactions such as mergers or acquisitions.
5. Your Privacy Choices and Rights
- Unsubscribe from marketing emails while still receiving essential communications.
- Control push notifications and location tracking on mobile devices.
- Manage cookies and browser preferences (note: some services may not work properly without cookies).
- Exercise rights to access, correct, delete, or port your data where applicable.
6. International Transfers
Your information may be transferred globally, including to the U.S., where laws may differ from your country's protections. Safeguards such as EU Standard Contractual Clauses may apply.
7. Retention of Personal Information
We retain data as long as needed to provide services, resolve disputes, comply with legal obligations, and enforce agreements. Upon request, deletion or anonymization is performed within 30 days unless otherwise legally required.
8. Supplemental Notice for EU/UK GDPR
Applies to users under GDPR. Providing personal information may be a contractual or legal requirement. If you choose not to provide required information, we will inform you of the consequences.
9. Children's Personal Information
The Services are not directed to children under 18, and we do not knowingly collect data from them. If we inadvertently collect such information, it will be deleted promptly.
10. Third-Party Websites/Applications
Our Services may link to external websites or apps. We are not responsible for the privacy practices of such third parties. You provide personal information to them at your own risk.
11. Contact Us
Mo is the controller of your personal information under this Privacy Policy. If you have any questions or want to exercise your rights, contact us at: legal@mo.xyz.