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Everything you need to move, earn, and spend with total confidence.

FAQ

Frequently asked questions

Everything you may want to know about Mo.

How does Mo work?

Mo is built on Base Network, Coinbase's low-cost Layer 2 network. Mo combines stablecoins with smart wallets (ERC-4337). You sign in with your email or social accounts (Google/Apple) and can send, receive, and earn USDC on Base Network instantly with no seed phrases, no passkeys, and no complexity.

Is my money safe with Mo?

Yes. Mo is fully self-custodial, which means you own your wallet and funds at all times. Mo never has access. Security is handled through social login and blockchain transparency, not passwords or intermediaries.

How do I recover my wallet?

Recovery is handled through your email or social provider's standard account recovery process (Google/Apple).

Who can see my transactions?

With a normal non-custodial wallet, anyone who knows your address can see your full history. Mo improves privacy by letting you share a Mo Box handler instead of your raw wallet address.

How does Mo exchange my money?

Mo works with trusted partners to swap your local money into USDC (and back). You can withdraw to your local currency when you want to but you don't have to. This lets you send and receive money across borders instantly and without worrying about FX fluctuations.

Will I get a fair exchange rate?

Yes. Mo transacts in an exchange rate which is usually very close to the official market rate (Reuters Open Bid).

What are the fees?

P2P transfers via phone number or Mo Box are free. Onramps and offramps are free subject to further notice. For Mo Earn, Mo takes a 10% share of the yield you generate.

How are high yields possible?

Returns come from lending protocols where traders borrow assets and pay interest to access liquidity. All loans are overcollateralized, so if a borrower defaults their collateral is liquidated automatically. This protects you as a lender while the borrower assumes the risk.

I have a question about a payment. How can I contact support?

Reach out to support@mo.xyz. Please avoid contacting our banking partners directly, as they are not best suited to help you.

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