Mo requires proof of address (POA) in specific instances to verify your residence or business operations.
When Is Proof of Address Required?
- Individuals: If you provide ID from a prohibited region but claim residence elsewhere, or if conflicting location signals are detected.
- Individuals (volume threshold): When your inbound transaction volume exceeds $3,000 USD-equivalent in any rolling 7-day window. Inbound transactions are paused until PoA is approved.
- Businesses: If there are conflicting signals between the registered address and operating location, or based on the control person’s residence.
- Additional Verification: As requested by our compliance team during onboarding or review.
For a full explanation of the threshold and what to expect during review, see the Proof of Address Guide.
Document Requirements
All POA documents must:
- Confirm the current residential (for individuals) or operating (for businesses) address.
- Be addressed to the applying individual or entity.
- Be issued within the last 90 days.
- Show a physical address (no PO boxes or virtual addresses).
Accepted Documents for Individuals
- Bank statement
- Utility bill
- Government-issued letter
- Government-issued ID (if issued in the last 90 days)
- Residential lease agreement (must be current)
Accepted Documents for Businesses
- Bank statement
- Utility bill
- Government-issued letter
- Office lease agreement (must be current)
Note for DAOs: DAOs without a physical operating address may provide the residential proof of address for their verified control person.
